FAQs

Our Promises (and the Rules That Go With Them)

At Infame Films JP, we want everything to feel simple, transparent, and stress-free. Here’s the quick version of how things work:

📅 Bookings & Payments

  • A 50% deposit secures your date. The balance is due before final delivery.

  • Payments can be made by card, bank transfer, or PayPal.

❌ Cancellations & Refunds

  • Cancel 5+ days in advance → full refund.

  • Cancel within 2 days → 50% refund.

  • Cancel same day / no-show → no refund.

  • If we have to cancel (illness, accidents, emergencies), you get a full refund or reschedule.

🌦 Weather & Rescheduling

  • Rain or shine, we’ll make it work. If the weather is extreme, we’ll reschedule at no extra cost.

📷 Deliverables

  • Travel shoots: preview photos within 48h, final edits within 72h (video up to 2 weeks).

  • Other shoots: sneak peek within 72h, final delivery within 4–8 weeks.

  • You’ll get all usable high-quality photos, minus duplicates or unusable shots.

🎞 RAW Files

  • Standard delivery = edited photos and films (our signature style).

  • RAW photos available for ¥15,000, RAW video for ¥25,000.

📖 Copyright & Usage

  • Infame Films retains copyright of all work.

  • You get personal usage rights (sharing, printing, posting).

  • Commercial usage or full copyright transfer can be arranged for an extra fee.

🛡 Liability

  • We always bring backup gear and have contingency plans.

  • If something truly outside our control prevents delivery (natural disaster, extreme circumstances), our liability is limited to the amount paid for the booking.

⚖️ Governing Law

All agreements are governed by Japanese law, ensuring fairness and compliance with local regulations.

If the summary is not enough, please follow me here ➜

“I was never a photographer, I was a friend with a camera...”

— Patrick ‘Pat’ Domingo